Terms and Conditions (Lifeline Web Store)
1. About these terms and conditions
These terms and conditions apply only to orders placed online via the the Lifeline Web Store. These terms and conditions together with your order confirmation constitute a contract between us and you for the supply of products. No other terms and conditions shall apply. The contract cannot be varied unless we agree to vary it in writing or by email.
2. Placing your order
To place an order you must be 18 years of age or over.
You may place an order by using the online catalogue.
When you place an order we will send you a confirmation email acknowledging reciept of your order.
By placing an order, you make an offer to us to purchase the products you have selected on these terms and conditions. We may or may not accept your offer at our discretion.
For other methods of ordering/paying (eg by purchase order) see "How to Order".
3. Availability
Whilst we will make every effort to supply you with the products listed on your order, there may be occasions where we are unable to supply these products because, for example, such products have been withdrawn. In these circumstances we will contact you to inform you, cancel your order and repay any money you may have paid to us. Repayment of such monies will be the extent of our liability to you if we are unable to deliver to you the products you have ordered.
4. Prices
The prices quoted on individual catalogue pages are the full prices payable (excluding postage - see section 6 below) for products ordered via the Lifeline Web Store.
Discounted prices (see the full price list for details) for bulk purchases are only available for customers ordering direct from Lifeline Publications (ie not via the Lifeline Web Store). Conditions apply for customers wishing to order this way - see "How to Order" for more information.
5. Paying for products
Products ordered online through the Lifeline Web Store can only be paid for by credit/debit card at the time of placing your order.
For other methods of ordering/paying (eg by purchase order) see "How to Order".
6. Postage costs
The prices quoted in the Lifeline Web Store are exclusive of postage. Postage costs are based on weight. The total postage cost will be displayed at the checkout stage before you submit your order.
7. Delivery
Orders placed via the Lifeline Web Store are sent by Royal Mail.
For UK orders please allow 5 working days for delivery
For orders from outside the UK please allow 10 working days for delivery
8. Privacy
Any personal information you give to us will only be used by Lifeline Publications. We do not pass your information to anyone else apart from companies that need your information for us to be able to fulfill your order (eg for credit card authorisation, delivery of goods).
9. Lifeline contact details:
Lifeline Publications39-41 Thomas St
Manchester
M4 1NA
Tel: 0161 839 2075
Email: Please use this form to contact us by email.
Lifeline Publications is wholly owned by Lifeline Project Ltd, a company registered by guarantee (no: 1842240) and a registered charity (no: 515691). Registered office 101-103 Oldham St, Manchester, M4 1LA.